Frequently Asked Questions

Everything you need to know about your NRG Innovations shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

Are your products true to size?

Most of our apparel follows standard US sizing. We provide a detailed size chart on every product page to help you find the perfect fit before purchasing.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.

How can I track my shipment?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

Do you offer international shipping?

Yes, NRG Innovations ships worldwide. Please note that international customers are responsible for any customs duties or import taxes imposed by their country.